Insurance Coverage

Insurance Coverage

Care Onboard has direct billing facilities with the top-notch insurance companies in Dubai. We provide insurance accepted homecare in UAE and offer insurance coverage to our patients for the services in partnership with Neuron and AlMadallah Healthcare Management. All insured patients of Neuron and AlMadallah have to present their valid insurance card or insurance policy document prior to availing the service.

Care Onboard has tie-ups with the highly ranked and eminent insurance firms Neuron and AlMadallah. We provide homecare with insurance facilities making the healthcare needs more easier and convenient. With an insurance back up from these august institutions you can get your healthcare services from us covered.

The list of accepted medical insurance in Dubai is provided below, however you should contact your insurance company or third party provider for further information and details of your coverage, limits and exclusions:


Neuron Health insurance Dubai
Insurance for physiotherapy treatment
Health insurance for elderly parents
Dubai Police Insurance
Saada insurance coverage Dubai
Insurance package for Home Nursing


  • Neuron - Government of Dubai (ENAYA SCHEME) - Platinum, Gold and Silver Network
  • Neuron - Government of Dubai (DEWA) - Comprehensive, General Plus and General Network
  • Neuron - RTA - Comprehensive and Restricted Network
  • Neuron - Dubai Health Authority, SAADA


  • AlMadallah - Government of Dubai
  • AlMadallah - Dubai Police

Common Insurance Exclusions

Listed below are some general exclusions. This is not a complete list.

  • Routine Examinations
  • Screening Tests
  • Hereditary Conditions

Important Notes

  • Provide your insurance card at all times when availing treatment.
  • Update us if your insurance policy changes.
  • Pre-authorisation is required while applying for insurance.
  • Services will be rendered for the period of the insurance card validity only.
  • Some insurance policies include a patient deductible (fixed amount or a fixed percentage).
  • Most insurance policies do not cover health checkup packages and screening tests.